Blade 15 advanced sound issues | Razer Insider

Blade 15 advanced sound issues

  • 20 October 2019
  • 2 replies
  • 5 views
B
I can't get the realtek audio console to open.
I got the Razer Hammerhead BT and the sound quality is awful.
If I try to use them with a game and Discord I don't get any game audio.

I have tried installing the Realtek HD audio drivers and it gets stuck in a install reboot uninstall reboot loop.

Any idea how to get this fixed?
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2 Replies

B
talked to support and their answer was to do a factory restore. LOL what a joke. Factory reset to make their headset work with their laptop.
R
Userlevel 6
Hi there! Are you still having the same issue?
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