Blade 15 is dead, question regarding warranty | Razer Insider
Skip to main content

I have a Blade 15 advanced that is about 5 months old that "died" today. I was working as usual when suddenly the computer shuts down. I tried to turn it on without any response. I noticed that the computer was really hot and since I was only running some basic programs and no games etc that was a bit surprising. I waited sometime in case it was some kind of overheating but nothing changed. The charger led is on but nothing at all happens when trying to turn the computer on. I have tried all the recommendations I could find but without success. Since I use the computer in my work as a developer I have some code etc on the SSD that I need to get hold of but as far as I understand I am not allowed to open the laptop and remove the SSD to backup the data without breaking the warranty? If I send the laptop to get a repair but you need to replace it could I somehow get the SSD from my machine?

 

Opening bottom lid and removing NVMe drive won’t void any warranty, so you’ll be fine with it.


Reply