I have a mid-2019 Blade 15 Advanced that I use for both gaming and work. I'm changing jobs next week and would like to re-image the machine to start fresh. I'd like to do so using the official recovery image from Razer. I'm unable to find the repository of these, could someone kindly point me to them?
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You can try submit a support ticket to them, and request for a recovery image. That's what I did for mine.
https://mysupport.razer.com/app/warranty-support/
https://mysupport.razer.com/app/warranty-support/
Sadly, it is out of warranty through Razer, and working through that link doesn't let me progress any further.
That's unfortunate to hear, perhaps the moderators here might be able to assist you in getting a recovery image. But do get a USB flash stick ready.
That's what I'm hoping for. I saw where another owner posted the question and was asked to share their SN via DM for the link. I DM'd that mod as well, but haven't heard back. 🤞
Any chance of a response from a moderator/support member? :hope:
TurboTacho
@Razer.Speedcr0ss @Razer.Caziel mind giving this fellow Blade owner a help please?
Thanks for the tag! Let me take over.
ChubbyFrawg
I have a mid-2019 Blade 15 Advanced that I use for both gaming and work. I'm changing jobs next week and would like to re-image the machine to start fresh. I'd like to do so using the official recovery image from Razer. I'm unable to find the repository of these, could someone kindly point me to them?
Hey there! Allow me to submit a case to our Support Team. Please send me a PM together with your device's serial number that starts with "SN". Let's continue our conversation there.
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