Blade 15" Sept 2018 WebCam not working | Razer Insider
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Blade 15" Sept 2018 WebCam not working

  • April 18, 2019
  • 7 replies
  • 8 views
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Webcam not seen in Windows 10 with error 0xA00F4244 <No CamerasAreAttached> Any suggestion as the website when choosing to talk to support and you choose the blade 15, the next sub menu does not allow you to choose anything and therefore you cannot log a ticket:frown_: So, how do you actually get to talk to someone or a real email address to log a warranty issue from the UK??
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    7 Replies

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    • songinacan
    • Author
    • April 18, 2019
    Yes, this is the in-built camera to avoid any confusion!
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    • Razer.RedPanda
    • Guardian of the Forest
    • April 18, 2019
    Hello! Let me help you out with this. When did the issue start? Can you share a screenshot of your device manager so we can take a look?
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    • songinacan
    • Author
    • April 24, 2019
    I have responded to the emai from the above including images 4 days ago now. I do not know how to attach images to this BBS type approach. Would really help if I could have a real email address to send what you are requesting to you!!!
    1 Attachments
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    • songinacan
    • Author
    • April 24, 2019
    Proof that the camera is not seen. Also note my microphone as also now stopped working as well.
    1 Attachments
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    • songinacan
    • Author
    • April 24, 2019
    With reference to microphone, I have re-added drivers etc and it looks like its working but just does not. If I use my Bose earphones for Microphone then I work.
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    • Razer.RedPanda
    • Guardian of the Forest
    • April 24, 2019
    Thanks for the photos. Please send over the serial number of the Blade through PM. Let's continue there.
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    • songinacan
    • Author
    • April 25, 2019
    Sent you a PM
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