Is there anyone the same problem?
I have a green screen problem and use the Jan2025 hotfix then it force this device to D-GPU mode and the issue gone. (If you don’t use D-GPU it will still be buggy in Optimus mode).
However the latest windows update (in 2 days) cause the Blade 18 monitor dead and have to use output monitor. But can’t detect this blade18 monitor no matter how. And can’t enter latest update BIOS(2025 Jan) to check. Any idea its a flaw product or any software solution?
Hello blackstone88,
I understand you are experiencing issues with the Razer Blade 18 (2023) monitor, especially after dealing with the green screen issue. I can kick-start a case and escalate your concern to our Laptop Support Team for investigation. Please PM me with the following details below so I can create a ticket on your behalf:
Full name:
Email:
Mobile/Phone Number:
Laptop serial number:
Country:
Troubleshooting steps done:
I would also appreciate it if you could share a short recording demonstrating the issue for our team's visibility. You can save the shareable files via any online drive account listed here. Thank you!
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