Blade Stealth 13 (early 2020); unable to adjust display brightness | Razer Insider
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I have a Razer Blade Stealth 13 (2020) with 10th gen i7 (i7-1065G7), 16gb RAM, 512GB SSD, GTX 1650 Ti Max-Q, FHD 120 Hz display purchased this November.



When I use updated intel graphics drivers (any recent driver such as 27.20.100.9079, Dec 11, 2020), which are more recent than the ones provided via Windows update (The driver installed via windows update is version 26.20.100.7463 11/6/2019. Those drivers are over a year old!), I am no longer able to adjust the display brightness of the built-in panel. No matter what method--using the slider under Display in Settings or using the keyboard hotkeys--I am unable to adjust the display brightness. The slider moves, but there is no change in brightness. The brightness seems to be locked and set to the brightest setting. If i revert to older drivers from Windows update, I am able to once again adjust display brightness. But again, those drivers are over a year old.



Is there any solution to this problem? Any other users having this issue? Disappointing if I have to use year-old driver, just to have basic functionality in this laptop.



I also noticed that the monitor is listed as Generic PnP Monitor and likely uses default/basic drivers as well. I wonder if there is an updated driver.



Thanks.
Do you mind sending me a screenshot of your MSINFO32 and the download link to the driver you installed, along with the serial number of the laptop? It is possible that the iGPU driver isn't compatible with the system yet.



*Thread locked to curb the conversation to PMs.