Bloated battery | Razer Insider
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Hi Razer Support,

 

I have noticed that the touchpad on my Blade 15 Base has stopped working and not clicking.

I believe that my product is no longer covered by the limited warranty but think the battery may well be bloated having watched a youtube video on the subject.

I live in the UK and the Battery Serial is 7038LE0-204426658

Thank you!

Hello bonno1974,

I'm sorry to hear about your Razer Blade 15 battery swelling issues. I can create a case and forward this to our support teamto check for the battery replacement request. Please PM me with the following information below:

Full name:
Email:
Mobile/Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Place of Purchase:
Date of purchase:
Subscribed to Razer Care?: Yes/No
Photos of the laptop show the damage to the device.
Save the shareable files via any online drive account listed in this link. All the best!

*Thread locked to curb the conversation to PMs.