Booster Prime unable to retrieve settings for Apex Legends | Razer Insider
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Booster Prime unable to retrieve settings for Apex Legends

  • August 10, 2021
  • 1 reply
  • 8 views
T
Razor Cortex Booster Prime has been saying it's unable to retrieve My in-game settings for Apex legends I've tried uninstalling and reinstalling and changing the game's settings but nothing works still.
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    • Anonymous
    • 0 replies
    • August 11, 2021
    Hey there! Thank you very much for sharing your concern with us here. My name is Michelle from the Razer Cortex PC technical support team. I will be delighted to assist you with your issue. Before we start could you please provide us with more details for us to investigate this issue?
    • Could you please let us know the installation path of the game Apex Legends?
    • Could you please check out whether there is a videoconfig.txt under this folder %USERPROFILE%\\saved games\\Respawn\\\\Apex\\local\\(Apex Legends)To do this, please tap windows+r, input the above installation path, and tap enter on your keyboard. If you cannot find the file, please search from this folder %userprofile%.
    We'll be looking forward to your reply soon. Thank you very much for your patience. Take care and have a great day! Michelle
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