Razor Cortex Booster Prime has been saying it's unable to retrieve My in-game settings for Apex legends I've tried uninstalling and reinstalling and changing the game's settings but nothing works still.
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Hey there!
Thank you very much for sharing your concern with us here. My name is Michelle from the Razer Cortex PC technical support team. I will be delighted to assist you with your issue.
Before we start could you please provide us with more details for us to investigate this issue?
We'll be looking forward to your reply soon.
Thank you very much for your patience.
Take care and have a great day!
Michelle
Thank you very much for sharing your concern with us here. My name is Michelle from the Razer Cortex PC technical support team. I will be delighted to assist you with your issue.
Before we start could you please provide us with more details for us to investigate this issue?
- Could you please let us know the installation path of the game Apex Legends?
- Could you please check out whether there is a videoconfig.txt under this folder %USERPROFILE%\\saved games\\Respawn\\\\Apex\\local\\(Apex Legends)To do this, please tap windows+r, input the above installation path, and tap enter on your keyboard. If you cannot find the file, please search from this folder %userprofile%.
We'll be looking forward to your reply soon.
Thank you very much for your patience.
Take care and have a great day!
Michelle
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