I was trying to get an activation code with a pre-existing account, and I thought I had to register with a brand new account. So I deleted the account and signed up again with the same email. Didn’t work, so I went to the support page and got my activation code by using my serial number, then when I tried to sign in with the original email I couldn’t, so I made a new account using a different email, had to delete it again, made it again, and now both those accounts are disabled. Also, how can I get a direct conversation with support? Every time I press chat I get sent to razersupportcom which is useless because it’s not the headset that’s the problem.
I was trying to get an activation code with a pre-existing account, and I thought I had to register with a brand new account. So I deleted the account and signed up again with the same email. Didn’t work, so I went to the support page and got my activation code by using my serial number, then when I tried to sign in with the original email I couldn’t, so I made a new account using a different email, had to delete it again, made it again, and now both those accounts are disabled. Also, how can I get a direct conversation with support? Every time I press chat I get sent to razersupportcom which is useless because it’s not the headset that’s the problem.
Hi
PM me the email address where you registered your account and the serial number of your headset so I can check its registration history. Thanks!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.