bought headset less than one year ago, already out of warranty?? | Razer Insider
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bought headset less than one year ago, already out of warranty??

  • May 24, 2021
  • 1 reply
  • 8 views

hey, i bought my razer kraken 7.1. headset less than a year ago, just today the volume button started coming loose and it broke, so i tried to sign my headset with its serial id for a replacement and the website said its already out of warranty. i have all the receipts from amazon and still it says on razer's website that its out of the warranty. what do i do?
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • May 24, 2021
Please send me the serial number of the headset along with photos detailing the damages. Let's go from there. *Thread locked to curb the conversation to PMs.