bought razer gold $100 DDP and it said used | Razer Insider
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bought razer gold $100 DDP and it said used

  • November 8, 2023
  • 1 reply
  • 68 views
C

I bought a Razer receipt from GameStop because the numbers are generated right from Razer. I have never had an issue in the past, but today one of them said already used. The store said they are not able to help because it is generated by Razer and to contact them. Am I going to get a new set of numbers for my bad one or a refund? How does this get resolved?

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    Razer.Zionzedd

    I bought a Razer receipt from GameStop because the numbers are generated right from Razer. I have never had an issue in the past, but today one of them said already used. The store said they are not able to help because it is generated by Razer and to contact them. Am I going to get a new set of numbers for my bad one or a refund? How does this get resolved?

    Hi @cgilreath,

     

    For Razer Gold related concerns, it’s best that you submit a support ticket here:https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM and I will coordinate with the relevant team for an update.

     

    *Thread locked to curb conversation to PM. 

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