Please help senpais.
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Is it connected directly into USB port on the motherboard (preferred USB 3.0 and above), and not via USB HUB?
yes i am having same issue have tried everything!
Hey guys! Try the steps here for further isolation. Make sure to update the Synapse 3 application as well, for it to fetch necessary updates for your keyboard. If that didn't help, PM me the serial number so I can validate its device's specifications and look for other workarounds to address the connection issue.
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*Thread locked to curb conversation to PM.
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