brand new keyboard. cynosa lite. serial number not recognized by site | Razer Insider
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brand new keyboard. cynosa lite. serial number not recognized by site

  • 12 July 2020
  • 1 reply
  • 4 views
J
im trying to register this keyboard. its asking for a 15 character code which i am inputting correctly and its not going through.
the support page asks for the same serial but of course has the same problem which leads me here where i shouldnt have to go for something so simple.

on the keyboard it shows S/N:xxxxxxxxxxxxxxx and i know the S/N: isnt included. just the x's code.
ive tried uppercase and lower. changing the "S" to a "5" when its clearly an S.
any help would be great. thanks.
    This topic has been closed for comments

    J
    The last razer product I bought was about 5 years ago and with support like this I think it'll be another 10 before I risk the mistake again.
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