Recently got my headset replaced due to a different issue so as soon as I received them today I plugged them to the PC and could hear constant static, Morse code-like noises. So after a bit of searching I found a suggestion that turning off the light effects could help, it only helped with the Morse code sounds, the low pitch static still remains. If I cycle through the different RGB colors each color gives its own static so I suspect it’s the headset itself. I tried reinstalling the software, restarting over and over. Nothing helps.
Question
Brand new Kraken v3 x constant static noise
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- Razer Support
Hey there,
I understand you're having issues with your Razer Kraken V3 X. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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