Hello all, I have today taken delivery of a new Blade 18 laptop. After connecting power supply and switching on the razer logo with flashing cursor below it appeared on screen followed a few seconds later by a “Windows Install” error to the effect an error had occurred and windows install could not proceed, press ok to restart. After restarting the same thing happens. I have done the restart many times now always with the same result. I have tried to contact support but none of the “ticket” tags seem to cover a failure straight out of the box so to speak. I am no expert but looking thru the support pages I think something is wrong with the factory setup of the unit. If Razer support monitor these channels please contact me to help resolve this. The laptop cost a lot of money’ best regards