Brand new Razer Barracuda X randomly turning off | Razer Insider
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Question

Brand new Razer Barracuda X randomly turning off


As the subject stated, Barracuda X turns off randomly without an actually feedback (no warning), and i have to hold the power button and turn it back on from time to time (sometimes every minute). New item, battery charged, did connected to Razer app to turn off auto shut but still nothing solves the issue.

Saw few similar threads on the support forum and Razer team locks the thread for additional reply and resort to private messaging with thread owner, which does not help the rest who have this same issue; like myself.

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14 Replies

IslamicGreenammobit226

Same, i bought it 2 weeks ago and started doing this like couple days ago.


SilverSandpolycentral914

happened just now… dang...


easyWeldonBluedepot802

Mine was fine til about a month ago too!  Really annoying on discord cuts out and i think people are just not answering! Comon Razer was it the last windows update? Or how long does our warranty go for?


  • Insider Mini
  • 2 replies
  • February 28, 2024

Have the same issue, help!


easyWeldonBluedepot802

For the time being take it off the bluetooth and use the dongle. @xBerry17 .Razer you need a software fix for this!


  • Insider Mini
  • 2 replies
  • March 2, 2024

I fix it setting the app


Valeck01
  • Insider Mini
  • 1 reply
  • June 20, 2024

Same problem appeared after software update, without update it had no problem.


Having the same issue with the Barracuda. I am using the dongle not Bluetooth because I despise how bluetooth all but silences every app other than voice-apps.  The headset turns on for about 3 seconds then turns itself off. It’s fully charged. At this point I’m returning it because it’s essentially a brick. 

Edit: What’s most disturbing to me is these worked perfectly for about a week. Then this started happening and I haven’t been able to fix it since. I can’t even change settings in the synapse app because it shows the device is never on. When I try it shows “Loading...” or “Detecting device...”


RedDevilbestsight423

Still happens even though I updated to latest firmware(Ver 1.7.0). Razer please fix this ASAP. Its so irritating the headset keeps turning off every few minutes sometimes seconds only after connecting to bluetooth.


  • Insider Mini
  • 1 reply
  • August 22, 2024

Same problem appeared though last days. Before it was everything fine.

I noticed that when i dont use it for some seconds (for example if i am watching a Youtube video and pause it) it just turning off automatically .

Is there any solution about it?


interactiveCardinal133

Making the Barracuda X my default audio output instead of the 7.1 speaker fixed this!


Lucyfer1236
  • Insider Mini
  • 13 replies
  • October 5, 2024

Es ist schön, wenn es einigen Hilft, indem Sie das Headset direkt nutzen und nicht mittels 7.1 Surroundsound App. Allerdings habe ich alles bis auf Kabelverbindung probiert und es bringt alles nichts. Weder via Bluetooth direkt, noch mittels Dongle direkt oder aber auch via Bluetooth mittels 7.1 oder via Dongle mittels 7.1. Egal in welcher Konfiguration es unterbricht ständig und völlig Random die Verbindung und schaltet sich Grundlos aus. Auch das neuste Firmware-Update auf 1.7.0 hat daran absolut nichts geändert.


  • Insider Mini
  • 1 reply
  • December 9, 2024

Damn I should read before buying I could have bought HyperX


Speedminer0
  • Insider Mini
  • 9 replies
  • April 21, 2025

This same thing happened to me, i got mine like 3 weeks ago, and it stared acting up a few days ago, and i thought it was battery so i charged it, which fixed it for a bit, but then when i was testing seom problems with the on headset mic mute button, it did the same thing, i did a quick search and it said auto standby, so i went and disabled that, i will edit this reply if it was the problem.

 

on a somewhat seperate note, i have also had problems with the on headset mic mute button not actually muting the mic and still letting audio roll through which is really annoying because when i need to mute it quickly and cant which is more headache to do when i have to do it many times.


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