Brand New Razer Basilisk V3 - Scroll Wheel Not Working | Razer Insider
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Brand New Razer Basilisk V3 - Scroll Wheel Not Working

  • June 30, 2024
  • 2 replies
  • 304 views

rushresourcesGamboge417

Brand New Razer Basilisk V3 - Scroll Wheel Not Working

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2 Replies

  • Insider Mini
  • September 15, 2025

my scroll wheel was working a minute ago an all of the sudden the lights don't work and the scroll wheel don't work  but everything else does . what do i do?


Razer.sushi.boi

Hello there, ​@Walzy24!

 

Try to reinstall your mouse’s drivers by following the steps below:

 

- Search “Device Manager” from the Windows search bar.

- Click on “Mice and other pointing devices”.

- Right-click on your Razer mouse > “Uninstall device”.

- Click on “Human Interface Devices”.

- Right-click on your Razer mouse > “Uninstall device”.

- Restart your computer.

- The drivers will automatically reinstall after your computer restarts.

 

You can also update its firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.