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broken dongle blackshark v3

  • August 23, 2026
  • 1 reply
  • 22 views

I got water in my Razer BlackShark V3 dongle, and now it won’t get power no matter what USB-C cord I use.

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1 Reply

Razer.ScarletRouge
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Hey there, ​@Pylxn 

I understand that your Razer BlackShark V3 dongle was exposed to water, and it no longer powers on regardless of which USB-C cable or port you use. Water damage can affect the internal components of the dongle and may prevent it from functioning properly.

According to our warranty policy, claims arising from any unacceptable use or care of the Product, including (without limitation) misuse, abuse, negligence, unauthorized modification or repair, unauthorized commercial use or any operation of the Product outside Razer's recommended parameters are not covered under warranty.

Have you allowed the dongle to dry completely for at least 24 to 48 hours before testing it again? Please let me know via PM so I can assist you further. Thank you!




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