I got The headset as a Christmas present last year and for around 3 months the dongle has been having issues staying connected with the cable, disconnecting from the slightest movement and also making it a lot harder for the cable to properly connect. What way would I be able to replace it and what would the costs be?
Question
broken dongle Razer BlackShark V2 Pro. Where and how to get replacement?
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- Razer Support
Hey there,
I can check our inventory for a replacement dongle that you can purchase. Please send me a message via PM along with the serial number of your BlackShark V2 Pro so I can validate it in our system and for proper documentation. Looking forward to your response!
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