The headband of my Razer Kraken V3 X Ultralight headset broke. I would like to know if it is possible to repair or replace it. The sound still works perfectly.
There are previous subjects that finished with PM so I can’t see any solution and I have to create this subject :)
If there is no way to repair it, does the same kind of headset exist, but with a spring steel headband?
The headband of my Razer Kraken X Ultralight also broke. Never mind that the material for the padding at the top of the headband has split open, the problem is the extensions for both earpieces have cracked and can no longer keep the earpieces on properly. I have resorted to retracting both extensions, and using only one earpiece.
I suspect that these parts cannot be replaced, given that there are no responses to the original message from gui84240.
Thank you for sharing your KRAKEN V3 X experience, my headband has also suffered a triple cracking and I am here today to see whether even a pro-rated “Repair” option exists? My headset was purchased at Walmart, my first intuition was to return the headset there and speak with a store manager about replacing it. However, when I visited the Walmart on a Saturday they advised coming in during normal business hours on a weekday would be better.
The headset is of such BEAUTY and HIGH QUALITY it feels “sinful” to even consider throwing it in the trash as my wife says. So, today I am searching for repair instructions as there are two (2) Philips head screws on the interior surface of each end of the headband. Removal and replacement of the hard plastic outer “shell” seems possible but, would be easier if no soldering is required. Is there a “quick disconnect” connector at the end of the wire running through the inside of the headband?
The KRAKEN V3 X headset performed VERY nicely, I have zero issue with the quality of the sound or the comfort of this headset. It was surprising and a bit shocking when the headset stopped “gripping my head” one day while using these for my Work from Home (WFH) job. I gently handled the headset while using it because of the perceived High Quality of the product. When removing it, I immediately “collapsed” the extended headband area and typically hung the headset over a divider between the left and right seats of a Livingroom sofa.
NOTED HERE: I see your Post is labeled as, “1 year ago” with 682 views and no other comments. This leads me to wonder whether anyone is monitoring this INSIDER discussion? Since members of the Gamers audience are typically technically sophisticated, based on past readings of TUNING computers for better performance and working with Internet Service Providers (ISPs) to achieve maximum bandwidth throughput, it seems to me sharing self-service repair instructions COULD greatly benefit RAZER.
I hope you found a solution to the headband issue.
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