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Broken laptop

  • 25 July 2024
  • 1 reply
  • 23 views

I have bought a Razer Blade 14 about 8 months ago and while using it the whole laptop went dark and never turned on again. It’s a processor related problem probably but I can’t fix it without a new motherboard. Can someone help to find out if it’s even possible to find a replacement motherboard?

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1 Reply

Razer.Aero

Hi Novbence8,

I'm sorry to hear that your Razer Blade 14" is not turning on. Please try to perform the troubleshooting in this article. If the steps didn't work, PM me and fill in the following information so I can initiate a case on your behalf:

Full Name:
Email:
Phone number:

Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:

Product Name: Razer Blade 14"
Product Code/Number:
Product serial number:

Place of Purchase: (seller's website or physical store address)
Date of purchase:
Proof of purchase:
Subscribed to Razer Care?: Yes/No

Save the shareable files via any online drive account listed here. Thank you!

​​​​​​​*Thread locked to curb the conversation to PMs.

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