Hi there,
I just wanted to share my experience with the Basilisk X Hyperspeed. The mouse suddenly stopped tracking movement. All buttons still work fine (clicks, scroll wheel, Bluetooth/dongle connection), but the cursor doesn’t move at all – on two different computers and multiple surfaces.
I’ve tried:
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Cleaning the sensor
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Updating firmware (via Synapse while connected over Bluetooth)
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Switching surfaces and USB ports
Still, the sensor appears completely dead. If anyone has a reliable fix or knows if sensor replacement is even possible, feel free to reply.