Broken Screen | Razer Insider
Skip to main content

Broken Screen

  • November 13, 2021
  • 1 reply
  • 32 views
S
I just noticed a small crack in the top left corner of my Razer Blade 15 Advanced screen. At first it was a small crack and a small blue patch of pixels, however after a few hours of first noticing it, the patch of blue pixels has grown. It's still relatively small but its more than doubled its original size. I don't remember dropping it or anything. The touch screen function still works in the damaged area, but the blue patch is very annoying. It's clear the screen needs to be replaced. Do I have to send the laptop in to Razer to get it fixed or can I just order a replacement screen?
    This topic has been closed for replies.

    1 Reply

    R
    Is it dead pixels or a literal crack on the screen? Do send me a photo of it or a short video clip as I'd like to take a closer look at this. You can upload it on Google Drive and send me the sharable link. You can also try performing a pixel test to further isolate the problem. I'd appreciate it if you'd send me the serial number of your device. I can use it to verify its model and look for a way to sort this out. *Thread locked to curb the conversation to PMs.
    CookiesCookie settingsAccessibility statement