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bsod_memory_management

  • April 30, 2020
  • 1 reply
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Hi guys, I am seeking some advice on my razer blade 2018. I was working yesterday with teamviewer and then I stopped to restart the machine. The laptop was taking a bit longer to restart and then it perform a windows update. I then tried to shut it down when the windows interface loaded and it hit a bsod for a few seconds (0%....100%). It enter windows again normally and I shut it down. Today the laptop seems to work properly and I check the reliability history of windows which shows that the error is: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041792, 0xffffda00000458f0, 0x0000001008100000, 0x0000000000000000). A dump was saved in: C:\\Windows\\MEMORY.DMP. Report Id: 57eff97f-fd74-4944-95a0-08002a0adeb4. Problem Event Name: BlueScreen Code: 1a Parameter 1: 41792 Parameter 2: ffffda00000458f0 Parameter 3: 1008100000 Parameter 4: 0 OS version: 10_0_17763 Service Pack: 0_0 Product: 768_1 OS Version: 10.0.17763.2.0.0.768.101 Locale ID: 2057 Any ideas of the cause of the error and how to solve??? Best regards, Constantinos Katsamis
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    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • May 2, 2020
    This usually pops up if you have a damaged, outdated, or incorrect video card driver. I highly recommend that you use DDU to remove the defective GPU driver then run Windows Updater. Shoot me a PM if you need further assistance.
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