Hi guys,
I am seeking some advice on my razer blade 2018. I was working yesterday with teamviewer and then I stopped to restart the machine. The laptop was taking a bit longer to restart and then it perform a windows update. I then tried to shut it down when the windows interface loaded and it hit a bsod for a few seconds (0%....100%). It enter windows again normally and I shut it down. Today the laptop seems to work properly and I check the reliability history of windows which shows that the error is:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041792, 0xffffda00000458f0, 0x0000001008100000, 0x0000000000000000). A dump was saved in: C:\\Windows\\MEMORY.DMP. Report Id: 57eff97f-fd74-4944-95a0-08002a0adeb4.
Problem Event Name: BlueScreen
Code: 1a
Parameter 1: 41792
Parameter 2: ffffda00000458f0
Parameter 3: 1008100000
Parameter 4: 0
OS version: 10_0_17763
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 2057
Any ideas of the cause of the error and how to solve???
Best regards,
Constantinos Katsamis
bsod_memory_management
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This usually pops up if you have a damaged, outdated, or incorrect video card driver. I highly recommend that you use DDU to remove the defective GPU driver then run Windows Updater. Shoot me a PM if you need further assistance.
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