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BSOD on my Laptop

  • 29 April 2021
  • 1 reply
  • 117 views
A
Hi,

I need your assistance regarding my issue with my laptop. After doing all the troubleshooting, I just found out that the cause of the BSOD is the Razer Synapse 3 on my laptop since I just purchased a brand new Hunstman TE keyboard on my Lenovo Legion 5 Ryzen 7 4800h Rtx 2060.


I hope you could help me since I really do love the feature of the software so I can configure my keyboard. Thank you in advanced.
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • April 29, 2021
    Please send me your application and system logs from Windows Event Viewer and use this to collect Synapse 3 logs. You can upload the files on GDrive then send me a shareable link. I'd appreciate it if you can list down all the troubleshooting steps that you've done so far, so I can scratch them off my list.

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