BSOD with razer synapse | Razer Insider
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BSOD with razer synapse

  • 2 August 2019
  • 3 replies
  • 6 views

hello people,



today i received my newly purchased razer blackwidow elite.

as soon as i installed razer synapse, ive bsod-ed 4 times in 20 ish minutes. upon uninstalling synapse the bsod's seem to be gone again.

what can i do to still have synapse without the bsods?



ive ran bluescreenviewer, it says the problem is "ntoskrnl.exe"



please help,

sincerely. tim
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3 Replies

Userlevel 6
Hello there! Can you share a photo of the BSOD screen?
well i could, but then id need to reinstall synapse. is there anything you need to know? it said service thread exception not handled if i remember correctly.
thanks for responding 🙂
Userlevel 6
Thanks for the reply. Please send over the serial number of your Blackwidow Elite to me through PM. Let's continue there.