BSOD with razer synapse | Razer Insider
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BSOD with razer synapse

  • August 2, 2019
  • 3 replies
  • 12 views
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hello people, today i received my newly purchased razer blackwidow elite. as soon as i installed razer synapse, ive bsod-ed 4 times in 20 ish minutes. upon uninstalling synapse the bsod's seem to be gone again. what can i do to still have synapse without the bsods? ive ran bluescreenviewer, it says the problem is "ntoskrnl.exe" please help, sincerely. tim
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    3 Replies

    R
    • Razer.RedPanda
    • Guardian of the Forest
    • August 3, 2019
    Hello there! Can you share a photo of the BSOD screen?
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    • xulflare
    • Author
    • August 3, 2019
    well i could, but then id need to reinstall synapse. is there anything you need to know? it said service thread exception not handled if i remember correctly. thanks for responding :)
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • August 4, 2019
    Thanks for the reply. Please send over the serial number of your Blackwidow Elite to me through PM. Let's continue there.
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