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Question

bug optical sensor

  • August 10, 2024
  • 1 reply
  • 72 views
geoRichLilacbicycle371

Hello, I bought yesterday my razer naga x. I was able to play an evening normally with then the next day the optical sensor stop working. The buttons and the wheel work. I tried everything but nothing works, please help me. 

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1 Reply

Razer.sushi.boi
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Hi, @geoRichLilacbicycle371!

 

Try reinstalling your mouse’s drivers. By the way, does it make any difference if Synapse is temporarily disabled? If that didn’t work, send me a PM along with your device’s serial number so I can validate it in our system and check for some workarounds along the way.

 

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