[Bug] Unable to login with Razer Synapse | Razer Insider
Skip to main content

[Bug] Unable to login with Razer Synapse

J
I've been in offline mode since I bought my product, recently my Razer synapse logged off for some reason. Since I forgot my password, I reset it through the prompt. However when I tried logging back on, I would get "INVALID EMAIL AND/OR PASSWORD" and the email and password textboxes would become red. I was able to resolve this by going into AppData\\Local\\Razer\\Synapse\\Accounts\\RazerLoginData.xml and changing <Mode> to Online then logging in. Obviously this is a bug and should be resolved in future releases.
    Did this topic help you find an answer to your question?
    This topic has been closed for replies.
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings