Hi all, currently abroad in Latin America and in need of some quick advice/info. My razer blade 14 (2022) has stopped charging and a burning smell is coming from the charging port. Wanted to understand if solution here would be to replace the battery, or is smth else the issue ? Will take it to a repair shop but just want to limit how much I’ll get scammed.
Question
Burnt Smell Charging Port
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- Razer Support
Hi all, currently abroad in Latin America and in need of some quick advice/info. My razer blade 14 (2022) has stopped charging and a burning smell is coming from the charging port. Wanted to understand if solution here would be to replace the battery, or is smth else the issue ? Will take it to a repair shop but just want to limit how much I’ll get scammed.
Please stop using the unit and its charge for your safety. I suggest getting it repaired in Razer’s authorized service center as much as possible (parts sourcing/hardware diagnosing-wise). I suggest submitting a case through our support page. Ensure to select PC Products > Laptops > Enter your serial number so you can get the contact support options for chat and email. Otherwise, you can send me a PM so I can initiate a case so you and the team can further discuss what needs to be done with your laptop and get an estimate repair quote.
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