call logged with EU Technical support since October 2019 - laptop still not working | Razer Insider
Skip to main content

call logged with EU Technical support since October 2019 - laptop still not working

  • January 6, 2020
  • 1 reply
  • 2 views
JakeyX666X
logged a call with Razer in October as my laptop windows 10 got corrupted, eventually received a reboot stick after chasing in November, the stick had no information on it so was useless. have called, left messages, sent emails and no-one ever responds, I literally called 6 times one day, left 6 messages on the answer machine you end up getting sent to and Nothing. This is costing me a lot of money keep calling as I have to ring from my mobile. Does anyone know how I can escalate this as I have had no laptop for over 3 months now and I need it for my University work. All I need is a reboot stick with the information on it and maybe this will solve my problem?? Not impressed so far.
    This topic has been closed for replies.

    1 Reply

    Razer.Speedcr0ss
    Hey there! Thanks for posting your concern here. Sorry to know that you've undergone a lot of trouble just to resolve your laptop's concern. Do you have a case number? Please send me a PM. I'll pick it up from there.
    CookiesCookie settingsAccessibility statement