Camera not working, led is blinking green | Razer Insider
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Camera not working, led is blinking green

  • March 11, 2023
  • 1 reply
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Z

Hello, the camera on my Blade 15 Base Model (2020) doesn't work and has not worked except for a few times since I have bought it. The LED next to the camera is blinking green. With each green light coming up the camera app is refreshing. Also, device manager is refreshing with every blinking green light.

I have once got the error: 0xa00f42a0 scene switch failed

But other than that, it doesn't give me any error, just keeps retrying.

I have had this issue since Windows 10 and its first week of purchase. I am currently running Windows 11 (Education) 22H2 (OS Build 22621.1344)

I have tried enabling, disabling, uninstalling the driver, changing app permissions and camera privacy settings and have not got any success with none of them.

Best answer by zxyctn

After talking to the support team, we have concluded that the issue is hardware-related. I have installed Ubuntu (first as a live USB then full install) and the camera application mirrored the same behavior. Razer support team offered diagnosis and repair, I haven’t sent it though.

Thanks for the reply though.

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Z
  • zxyctn
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  • Insider Mini
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  • April 4, 2023

After talking to the support team, we have concluded that the issue is hardware-related. I have installed Ubuntu (first as a live USB then full install) and the camera application mirrored the same behavior. Razer support team offered diagnosis and repair, I haven’t sent it though.

Thanks for the reply though.

P
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    Pfogman1
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