Can't access my old phone number, and without it I can't change my phone number or any account details. | Razer Insider
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Can't access my old phone number, and without it I can't change my phone number or any account details.

  • July 21, 2026
  • 1 reply
  • 7 views
Danger-Close

Can't access my old phone number, and without it I can't change my phone number or any account details.

I see nowhere to open a ticket about this.

Incredibly frustrating as I want to make a purchase, but won’t with incorrect account information. 

 

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    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • July 21, 2026

    Hi Danger-Close,

    I’m here to help! I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

    Razer ID:
    Email address associated with your Razer ID:
    Date of Birth:
    Full Name:
    Old phone number:
    New phone number:
    Country:

     

    *Thread locked to curb conversation to PM.
     

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