Can't activate THX software, for my recently bought Black Shark V2 X. | Razer Insider
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Can't activate THX software, for my recently bought Black Shark V2 X.

  • January 22, 2025
  • 2 replies
  • 23 views
M

I got a mail from Razer which contained my activation code for THX software, but it says invalid code and cannot activate the software.
Please help.

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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • FiszPL
  • VANGUARD
  • January 22, 2025

It is NOT THX Spatial. RTFM

https://www.razer.com/eu-en/71-surround-sound

Razer.Aero
Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • January 22, 2025

I got a mail from Razer which contained my activation code for THX software, but it says invalid code and cannot activate the software.
Please help.

Hello mercer7,

I understand you're encountering an error while trying to activate the 7.1 Surround Sound using your activation code. To resolve the issue, please ensure you download the correct software here and follow the instructions in this article as a guide on how to use and activate the 7.1 Surround Sound. Feel free to PM me with yiur device serial number if our need further help. All the best!

*Thread locked to curb conversation to PM.

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