Can't Change 2-Step Authentication | Razer Insider

Can't Change 2-Step Authentication

  • 10 May 2021
  • 1 reply
  • 124 views

Hey everyone,

I recently changed my phone number and I don't receive the 2-step auth codes. Is there any way to change my phone number on the account so that I can redeem my razer silver?

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1 Reply

Userlevel 7
Try to omit zeroes or any other prefixes after the country code. You can also use the backup codes to change the phone number. Send me a PM if you no longer have access to those, so I can submit a request on your behalf to change the default phone number.

*Thread locked to curb the conversation to PMs.