Can't change the account phone number as I don't have access to that number | Razer Insider
Skip to main content
Question

Can't change the account phone number as I don't have access to that number

  • July 11, 2025
  • 1 reply
  • 3 views

I no longer have access to my old phone number; I cannot change the number associated with my account as it is requiring me to input a code that it sends to my old number and won’t let me select my email address

Did this topic help you find an answer to your question?
This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3635 replies
  • July 11, 2025

Hi mysticninj,

I understand that you've lost access to your old phone number. To verify your account and assist you further, please send me a PM with the following information:

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings