Can't change the account phone number as I don't have access to that number | Razer Insider
Skip to main content
Question

Can't change the account phone number as I don't have access to that number

  • July 11, 2025
  • 1 reply
  • 12 views

I no longer have access to my old phone number; I cannot change the number associated with my account as it is requiring me to input a code that it sends to my old number and won’t let me select my email address

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • July 11, 2025

Hi mysticninj,

I understand that you've lost access to your old phone number. To verify your account and assist you further, please send me a PM with the following information:

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.