Hi all,
Got my brand new Blade 15 (2019 Advanced model) today and it looks amazing. However, from the minute I got it, I couldn't charge it up and now that it has run out, I can't get it to turn back on.
The power brick has a green status light so I know that is working but not sure why the laptop isn't receiving any charge.
Is there any fix or support for this?
Can't charge brand new Razor Blade 15...
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It's rather difficult to test if this is a port, battery, or a power brick issue without a spare power brick. In any case, PM me the serial number of your RB15 so I can help you get sorted out.
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