Can't connect Viper v2 Pro to Dongle | Razer Insider
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Okay guys, I just updated my Viper V2 Pro through the Razer Firmware Updater and after that I couldn’t connect my mouse with dongle. I got only one thing on my mind and that is, I made mistake while installing updates for mouse because I had 2 choices, one was dongle and mouse and second one was only mouse and I took second option and when I try with first option now it won’t recognize my dongle when I plug it into my PC. 

 

But my Razer Blackwidow Hyperspeed Mini V3 is connected to dongle and it’s working just fine.

 

Hey, @callmejackqq!

 

Are you using a USB hub? Try plugging it directly into your PC's motherboard. You can also try using the Device Detection Troubleshoot Tool. If that didn’t work out, then shoot me a PM along with your mouse’s serial number so I can check for other workarounds.

 

*Thread locked to curb conversation to PM.

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