Can't get invoice, ID made after the purchase | Razer Insider
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Question

Can't get invoice, ID made after the purchase

  • September 8, 2024
  • 1 reply
  • 25 views
domeKeppeltechno719

Hello,

I purchased a computer on the 19th of august 2024. 

I need an invoice, but the link i received is sending me on the base website...not on the invoice.

My order is not registered on my Razer ID because it was ordered before it was created. There is no possibility to link my ID to my previous order…?!

 

I have my order number I can give if ever I can get the needed support.

My request is quite urgent…

 

Thank you in advance

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • September 11, 2024

Hello domeKeppeltechno719,

I replied to your message. Please check your inbox and provide me the details so I can escalate your concern to the team. Thanks!

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