When i tried to open my laptop, the keyboard LED keeps on flickering and nothing happens on screen. I also tried connecting the charger to the laptop but the small led light doesn't go on even tho the charger itself has the lights on. does anyone know how to fix this issue? :frown_:
Ps. Sorry if some of my tags are wrong
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JoanneCat
When i tried to open my laptop, the keyboard LED keeps on flickering and nothing happens on screen. I also tried connecting the charger to the laptop but the small led light doesn't go on even tho the charger itself has the lights on. does anyone know how to fix this issue? :frown_:
Ps. Sorry if some of my tags are wrong
Hey there!
Thank you for sharing your concern here. Please allow me to ask the help of my colleague @Razer.Speedcr0ss .
@Razer.Speedcr0ss Could you please help this friend with this issue? Thank you!
Take care and stay safe.
Michelle
Thanks for the tag, Michelle-RazerCortex. Allow me to take over.
Hi JoanneCat! Have you performed the steps from this link? Should the issue persist, please submit a case to our Support Team or send me a PM including your laptop's serial number. Let's continue our conversation privately. I'll be locking this thread now.
Hi JoanneCat! Have you performed the steps from this link? Should the issue persist, please submit a case to our Support Team or send me a PM including your laptop's serial number. Let's continue our conversation privately. I'll be locking this thread now.
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