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can't redeem

  • May 22, 2023
  • 3 replies
  • 338 views

carbyteMalachite864

Hello

I just bought a brand new Blackshark v2 x for my laptop and when I use my activation code for 7.1 surround sound system it doesn't accept it and it says that the license code is invalid. What can I do to fix it razer? Please can you help me?

Best answer by Razer.Zionzedd

Hi guys,

 

For Razer Gold related concerns, it’s best that you submit a support ticket here:https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM and I will coordinate with the relevant team for an update. 

 

*Thread locked to curb conversation to PM.

This topic has been closed for replies.

3 Replies

Anthonydavid464

Razer Support, please i bought a Razer Gold card of $100, and it the code was badly scratched, damage and peeled off.. I wasn’t able to redeem this code on my account, so pleaee Razer support can you help me with the complete codes so i could redeem the card and make use of the money in the card..

 


  • Insider Mini
  • October 14, 2023

I recently purchase two online $100. DDP. I sent the receipt with the activation code holding the Pin and the Ref  Id .  I sent to my grandsons to be used with their games, one $100 card was redeemed the other could not be redeemed. What can be done to resolve this $100 problem?


Razer.Zionzedd
  • Razer Support
  • Answer
  • November 27, 2023

Hi guys,

 

For Razer Gold related concerns, it’s best that you submit a support ticket here:https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM and I will coordinate with the relevant team for an update. 

 

*Thread locked to curb conversation to PM.