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Can't register device due to lost box


Hello! I got my Razer Kraken from BestBuy since 2018. I was not know that there was "register device to Razer ID" stuff, so I just went to the store, buy the headphone, "threw away the box" and used to headphone until now. As of today, I do some research about Razer and I just figured out "7.1 surrounding sound" which needs Activation Code. I have never had an activation code or registered my device. How could I do it now? I do not have any receipt to proof that I bought the headphone BestBuy. I just have the receipt of me buying " KittyEarsforRazerKraken-NeonPurple-FRML". Please help!! I appreciate that! * * Below is a picture I uploaded on my Facebook when I got my kitty ears which included the headphone box * *
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2 Replies

I just found my bank statement which had BestBuy "Headphone" transaction and the KittyEars from Razer transaction next to it.

  • Let's start to fix it and make a story
  • 124 replies
  • March 22, 2022
Hi there. Please PM me your device's serial number to validate the exact edition of your Razer Kraken. I can use that to help you register your device to Razer ID. Let's pick up from there. Thread locked to curb the conversation to PMs.

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