Can't register my blackshark v2 x | Razer Insider
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Question

Can't register my blackshark v2 x

  • December 18, 2024
  • 1 reply
  • 44 views

freshbicycleFirebrick214

Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help me…..

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1 Reply

Razer.Aero
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  • Razer Support
  • December 18, 2024

Hello freshbicycleFirebrick214,

I have replied to your message. Please check your inbox and send me your headset serial number, along with the name of the store where you purchased it, so I can verify the information. Best regards!

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