Can't register product due to box lost | Razer Insider
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Question

Can't register product due to box lost

  • January 23, 2026
  • 2 replies
  • 17 views

fastBlanchedAlmondfun782

Can't negister my barracuda x because i don't have the original box anymore, i have the serial number but i can't find the product bumber

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2 Replies

Razer.Ten
  • Razer Support
  • January 23, 2026

Hey ​@fastBlanchedAlmondfun782,

No worries. Can you send me a PM with the serial number so I can verify it in our system and provide the product number?

 


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Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • January 23, 2026

Can't negister my barracuda x because i don't have the original box anymore, i have the serial number but i can't find the product bumber

 

Hello fastBlanchedAlmondfun782,

I’m here to help. Please PM me with your device serial number and proof of purchase for verification. Also, try registering the device to your Razer account. Once you register, the product code should automatically fill out. Have a great day!

 *Thread locked to curb the conversation to PMs.