Hi,
I just got the Kraken X USB headset. I've installed 7.1 Surround Sound, but can't get it started. Nothing shows up when I try to double click on the icon or in the Razer AppEngine icon at the taskbar. If I left click the icon, nothing but my username shows up. If I right click it, it only dipslays logout and exit options.
It hasn't even asked for the code after I've installed it.
I can still use the stereo output, but I hear some cracking noises from time to time and a little anoying constant beep (maybe static?) on the left headset when the microphone is on (when using Discord, example), but maybe it's just because I don't have the app properly running.
Any help would be greatly appreciated.
What I've tried so far:
NOTE: I've tried to restart the PC after each uninstall and also after each installation.
- Uninstall & reinstall the app.
- Uninstall Synapse v3 (just in case) and install Surround Sound on it's own.
- Manually delete the Sorround Sound driver and try to install it again.
- Disable any other 3rd party programs such as the antivirus, Discord, etc. and perform a clean installation.
None of these seemed to help.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.