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can u help me pls

  • December 13, 2025
  • 1 reply
  • 16 views
classicSpringFrostbus484

Hello Razer Support,

I have a Razer Blade 15 Advanced (Early 2020) — 300 Hz panel with a persistent display issue. The top of the screen appears faintly mirrored at the bottom of the panel, and lowering the refresh rate (changing it , to 60 Hz or 144 Hz) makes the problem worse. The issue does not appear in screenshots, which indicates it is a hardware display panel fault, not a GPU or driver issue.Can u help me pls i’m brooke student and cant afford the 1000 bulgarian leva to fix it. 

Best, regards

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    1 Reply

    Razer.ScarletRouge

    Hey there, ​@classicSpringFrostbus484 

    I understand that you are experiencing a persistent display issue where the top of the screen appears faintly mirrored at the bottom of the panel. Could you please send me a PM together with a video of the issue you are encountering so I can attach it to your case. You can upload the video to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view".

    Additionally, I will create a ticket for you and forward it to a relevant team for further assistance. To proceed, please share the following details so I can kickstart your case:

    Device’s serial number: 
    Full Name: 
    Email address associated with Razer ID: 
    Phone number: 
    Country:
     

    Thank you!



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