Cannot adjust Hue and Digital Vibrance with Razer cortex () | Razer Insider

Cannot adjust Hue and Digital Vibrance with Razer cortex ()

Q
I have an ASUS ROG Strix G15 laptop with a RTX 3050 laptop edition. I wanted to try out Razer Cortex, bc my friend suggested it for me. When I downloaded it and wanted to adjust the Digital Vibrance, I wasn't able to.
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7 Replies

Michelle-RazerCortexPC
Userlevel 7
Quartzfreshup118
I have an ASUS ROG Strix G15 laptop with a RTX 3050 laptop edition. I wanted to try out Razer Cortex, bc my friend suggested it for me. When I downloaded it and wanted to adjust the Digital Vibrance, I wasn't able to.

Hey there!

Thank you for bringing this issue to us. My name is Michelle from the Razer Cortex technical support team. I will be delighted to assist you with your issue.

If an option is grayed out, it means that your graphics card or monitor doesn't support such adjustments.

Here could you take a screenshot of your RIG? You can launch Razer Cortex > SYSTEM BOOSTER > MY RIG?

Also could you please let us know which featured game you were playing?

Thank you for your patience.

Best regards,
Michelle
Q
Michelle-RazerCortex
Hey there!

Thank you for bringing this issue to us. My name is Michelle from the Razer Cortex technical support team. I will be delighted to assist you with your issue.

If an option is grayed out, it means that your graphics card or monitor doesn't support such adjustments.

Here could you take a screenshot of your RIG? You can launch Razer Cortex > SYSTEM BOOSTER > MY RIG?

Also could you please let us know which featured game you were playing?

Thank you for your patience.

Best regards,
Michelle

Hey, thanks for your answer! Here is the screenshot of my MY RIG.
Michelle-RazerCortexPC
Userlevel 7
Hey there!

Thank you for sharing your Rig info. Here before your rig is supported on Razer Cortex, could you please use another way to adjust your digital vibrance?

You can open your NVIDIA Contro Panel to set the digital vibrance and hue. I attach an image for reference.

Please let us know if you need further assistance.

Michelle
1 Attachment
Q
Michelle-RazerCortex
Hey there!

Thank you for sharing your Rig info. Here before your rig is supported on Razer Cortex, could you please use another way to adjust your digital vibrance?

You can open your NVIDIA Contro Panel to set the digital vibrance and hue. I attach an image for reference.

Please let us know if you need further assistance.

Michelle

Hey, I don't have that Display and Video options in my Control Panel.
1 Attachment
Michelle-RazerCortexPC
Userlevel 7
I googled this for you, please check whether it helps you.
https://appuals.com/fix-nvidia-control-panel-shows-only-3d-settings/

Thank you!

Michelle
Q
Michelle-RazerCortex
I googled this for you, please check whether it helps you.
https://appuals.com/fix-nvidia-control-panel-shows-only-3d-settings/

Thank you!

Michelle

Thank, you! I'll try to solve the missing options problem ASAP and let you know when I'm done
Michelle-RazerCortexPC
Userlevel 7
That is great!
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