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Question

Cannot connect to an agent

  • September 29, 2025
  • 1 reply
  • 25 views

Every time I click connect to an agent from Razer support, it brings me back to the Razer Assist chat bot. I’ve tried to submit tickets 4 times now and the tickets do not show up under my account support and I have not been given an RMA numbers either.

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1 Reply

Razer.ScarletRouge

Hey there, ​@TaintedQ 

Thank you for sharing your concern here. Don't worry, I can create a ticket for you and forward it to a relevant team for further assistance. To proceed, please share the following details so I can kickstart your case:

Full Name: 

Email address associated with Razer ID: 

Phone number: 

Country:
 

Thank you!


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