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Cannot log in into Razer Central

  • November 22, 2022
  • 1 reply
  • 173 views
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Due to the fact that my desktop is undergoing repairs, I hooked up my laptop to my periphery. Now my keyboard isn't showing any color-led's anymore and is completely dark. When I try to open Cortex or Synapse via the Razer Central app, I get told to log into Razr first. When I click that option, all I am shown is a window without content. I can click on the cog symbol which will tell me which versions of Central, Cortex and Synapse are install, I can update them and change the language. But there is no option anywhere visible to actually LOG IN! When I log into https://razerid.razer.com/account , all is fine, but I still cannot access Cortex or Synapse ! Please help
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    1 Reply

    Razer.Speedcr0ss
    Winddancer2301
    Due to the fact that my desktop is undergoing repairs, I hooked up my laptop to my periphery. Now my keyboard isn't showing any color-led's anymore and is completely dark. When I try to open Cortex or Synapse via the Razer Central app, I get told to log into Razr first. When I click that option, all I am shown is a window without content. I can click on the cog symbol which will tell me which versions of Central, Cortex and Synapse are install, I can update them and change the language. But there is no option anywhere visible to actually LOG IN! When I log into https://razerid.razer.com/account , all is fine, but I still cannot access Cortex or Synapse ! Please help
    That's odd. Please gather your Razer Synapse logs and upload them to any online drive accounts. Once done, please submit a case to our Support Team or send me a PM so I can kick-start a case number. Thanks for your cooperation. *I’ll be locking this thread now to divert our conversation privately.
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